Personal care
Discreet help with washing, dressing, continence and getting ready for the day, at the pace you set.
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Care services
Holiday care
A trained carer can accompany you on a UK or overseas trip, subject to an assessment, staff availability, insurance and travel requirements.
Plenty of people stop going away not because they cannot travel, but because the logistics became one thing too many. A carer can provide practical support, helping the holiday feel safer and easier to manage.
Whether you are planning a short UK break or an overseas holiday, we will help you consider the care arrangements in advance. What changes is the planning, and we do that part with you well ahead of the date.
Who this suits
- Someone who has stopped going away because it felt impossible
- A family who want a holiday together rather than in shifts
- A wedding, a funeral or a birthday that needs travelling to
- Anyone whose care needs are the only thing standing between them and a week away
When it is not the right answer. It needs planning time — six to eight weeks is realistic once travel, insurance and medication are involved. Last-minute is rarely possible and we would rather say so than let you book flights.
What is included
What holiday care covers
The care plan is written with you, so this is a starting point rather than a fixed list.
The same care, away from home
Personal care, medication and the routine, in a hotel room instead of a bedroom.
Travel itself
We support the person during the journey and can help coordinate airport assistance and accessible transfers with the family or travel provider.
Planning beforehand
We help you plan medication supplies and remind you to obtain any required letters from the GP or prescribing professional, alongside insurance questions and accessibility checks on the accommodation.
While you are there
Support with suitable outings, meals and activities, following the agreed care plan and risk assessment.
Family holidays
So the rest of the family get a holiday too, rather than a change of location.
A carer you already know
Wherever possible it is someone from your regular team, not a stranger for a fortnight.
What assessment is needed before travelling?
We assess the person’s care, medication, mobility, communication and travel needs before agreeing the plan.
What care can be provided during the holiday?
Support may include personal care, medication, mobility, meals, activities and companionship.
What hours will the carer work?
The carer’s working hours and responsibilities will be agreed before the holiday.
How will the carer take breaks and rest?
Daily breaks and rest periods will be included in the care plan. Additional cover may be needed during these times.
Does the carer need a private room?
Yes. The carer needs a suitable private bedroom and access to bathroom facilities.
Who pays for travel, accommodation, meals and activities?
The client covers the carer’s agreed travel, accommodation, meals and necessary expenses. These will be shown in the quotation.
Can two carers travel when required?
Yes, if an assessment shows that two carers are needed and suitable staff are available.
How is medication managed abroad?
Medication support follows the agreed care plan. Any required supplies and travel documents must be arranged before departure.
What travel insurance is required?
Suitable travel insurance must cover the person’s health needs, planned activities and care arrangements.
What happens if the person becomes unwell?
The carer follows the emergency plan, contacts local medical services and informs the agreed family contact.
What happens if the carer becomes ill?
We will follow the agreed contingency plan and try to arrange suitable replacement support.
Can you support cruises and flights?
Yes, subject to assessment, accessibility, insurance, destination requirements and staff availability.
Can we meet the carer before booking?
Yes. Wherever possible, we arrange a meeting to make sure everyone feels comfortable.
How early should we arrange holiday care?
Allow six to eight weeks for overseas travel. UK trips may be arranged with less notice, subject to availability.
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Registered with the Care Quality CommissionCQC regulates True Care 247 Limited to provide care at True Care 247 — Main Office.
True Care 247 is registered with the CQC to provide regulated care. We have not yet received our first inspection or rating.View our CQC registrationProvider ID 1-19060952906
Homecare Association memberMember of the UK’s membership body for home care providers, and signed up to its code of practice.
Approved Warrington Council providerAwarded Lots 1 and 2 for outreach, autism support, personal care and complex care, subject to individual assessment and our current registration scope.- CQC registeredRegulated provider, ID 1-19060952906
- Family runFounded and still run by the same family
- One-hour minimum visitEnough time to provide support without feeling rushed
- DBS checked carersEnhanced checks, references, ongoing training
- Free initial assessmentNo obligation, done in your own home
- Homecare Association memberSigned up to the sector’s code of practice
- Warrington Council framework providerApproved for relevant outreach, personal and complex-care arrangements, subject to individual assessment and our current registration scope
- 28 years of nursing experienceTrue Care 247 was co-founded by Daina, whose nursing experience helps shape how we assess, plan and oversee care
Talk to us about holiday care
The assessment visit is free and there is no obligation to continue. If we are not the right fit we will say so and point you somewhere better.