Personal care
Discreet help with washing, dressing, continence and getting ready for the day, at the pace you set.
Learn more
Care services
Live-in care
Personal support and companionship in your own home, from a carefully matched live-in carer.
Live-in care is the option most families do not know exists until someone tells them. A carer moves into the spare room and is there through the day, with proper breaks and their own space.
For a couple, or for someone with a house, a garden and a cat they do not want to leave, it is very often the better answer. The person stays where they are, keeps their routine and their neighbours, and the family can feel reassured that regular support is available at home.
Who this suits
- Someone who needs presence rather than scheduled visits
- A couple who want to stay together at home
- Someone who needs regular support during the day and occasional reassurance during the night
- Families comparing the true cost of residential care for two people
When it is not the right answer. It needs a spare room the carer can call their own. It also needs the person to be reasonably comfortable with someone living in the house — for some people that is harder than a care home, and it is worth being honest about that early.
What is included
What live-in care covers
The care plan is written with you, so this is a starting point rather than a fixed list.
Support throughout the day
Personal care, meals, agreed medication support, company and supervision, with flexible support built around the person’s agreed daily routine.
Help with everyday household routines
Cooking, laundry, shopping, light housework, agreed household tasks, appointments and everyday organisation.
Getting out
Appointments, the shops, the pub, the garden centre, visits to family.
Overnight reassurance
A carer sleeping in, available if needed. Waking nights are arranged separately.
Couples together
Following an assessment, one live-in carer may be able to support both people, helping couples remain together in their own home.
Planned breaks
The live-in carer’s breaks and time off are agreed in advance. Where continuous cover is required, we can discuss suitable replacement arrangements.
What accommodation does a live-in carer need?
The carer will need a clean, private bedroom with suitable storage, heating and access to a bathroom, kitchen and laundry facilities. Reliable internet access should also be available.
What happens at night?
A live-in carer normally sleeps during the night but can provide occasional assistance when needed. If regular or prolonged support is required overnight, we may recommend a separate waking-night service. We will discuss this during the assessment.
Is it cheaper than a care home?
The cost depends on the person’s needs and the level of support required. Live-in care can be a cost-effective option, particularly for couples, but we will provide a clear quotation following a free assessment.
How does the live-in carer take breaks and holidays?
Live-in carers need regular daily breaks, rest time and agreed time off. These arrangements are discussed during the assessment and included in the care plan. Where replacement cover is needed, we will arrange this with the family in advance.
How do you match the right carer?
We consider the person’s care needs, routines, personality, interests, communication and preferences. We also consider experience with medication, mobility support, cooking, pets, driving and other practical requirements.
Can we meet the carer before care begins?
Wherever possible, the person and their family can speak with or meet the proposed carer beforehand. This allows everyone to ask questions and decide whether the match feels right.
What happens if the regular carer becomes ill?
We will contact the family and arrange suitable replacement cover as quickly as possible. The contingency arrangements will be discussed before care begins and recorded in the care plan.
Are food, travel and mileage included?
Food, travel and mileage arrangements will be explained before the service begins. Any additional costs will be clearly shown in the quotation and agreed with you in advance.
What is the difference between live-in, sleeping-night and waking-night care?
Live-in care means a carer lives in the person’s home and provides agreed support throughout the day, with regular breaks and rest. A sleeping-night carer sleeps in the home and is available when occasional assistance is needed during the night. A waking-night carer remains awake and on duty throughout the night to provide regular or continuous support. Following an assessment, we will help you choose the most suitable arrangement or combination of services.
How quickly can live-in care start?
The start date depends on completing the assessment and finding a suitably matched carer. Where care is needed urgently, we will act as quickly as possible without compromising safety or the quality of the match.
Other services
You might also be looking for
Companionship and home help
A cup of tea and a proper conversation, the shopping, the washing, a lift to the appointment.
Learn more
Dementia care
Familiar faces, a steady routine, and carers trained to work with the person rather than correct them.
Learn more
Registered with the Care Quality CommissionCQC regulates True Care 247 Limited to provide care at True Care 247 — Main Office.
True Care 247 is registered with the CQC to provide regulated care. We have not yet received our first inspection or rating.View our CQC registrationProvider ID 1-19060952906
Homecare Association memberMember of the UK’s membership body for home care providers, and signed up to its code of practice.
Approved Warrington Council providerAwarded Lots 1 and 2 for outreach, autism support, personal care and complex care, subject to individual assessment and our current registration scope.- CQC registeredRegulated provider, ID 1-19060952906
- Family runFounded and still run by the same family
- One-hour minimum visitEnough time to provide support without feeling rushed
- DBS checked carersEnhanced checks, references, ongoing training
- Free initial assessmentNo obligation, done in your own home
- Homecare Association memberSigned up to the sector’s code of practice
- Warrington Council framework providerApproved for relevant outreach, personal and complex-care arrangements, subject to individual assessment and our current registration scope
- 28 years of nursing experienceTrue Care 247 was co-founded by Daina, whose nursing experience helps shape how we assess, plan and oversee care
Talk to us about live-in care
The assessment visit is free and there is no obligation to continue. If we are not the right fit we will say so and point you somewhere better.