Personal care
Discreet help with washing, dressing, continence and getting ready for the day, at the pace you set.
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Care services
Learning disability and autism support
Support that builds a life — college, work, friends, the bus route — not just a set of tasks.
Good support helps each person work towards their own goals, maintain important skills and enjoy greater choice. Not just whether the tasks on a list got ticked.
That is the standard we hold ourselves to. We match support workers by considering the person’s preferences, personality, communication, support needs and shared interests, we work at the person’s pace, and we are willing to spend six months on something that looks small and is not.
Who this suits
- Younger adults moving towards more independence
- Families planning for what happens after school or college
- Adults living in their own home or supported-living tenancy who need planned support
- Commissioners looking for patient, consistent and outcome-focused support
When it is not the right answer. If someone needs specialist behavioural support or physical intervention, we will carefully assess whether we have the appropriately trained staff and resources to support them safely.
What is included
What learning disability and autism support covers
The care plan is written with you, so this is a starting point rather than a fixed list.
Matched to the person
We match support workers by considering the person’s preferences, personality, communication, support needs and shared interests. You will be involved in choosing and meeting your support workers. If the match does not feel right, we will listen and review it.
Building independence
Cooking, budgeting, travel training, using the bus, managing appointments — at whatever pace it takes.
College, work and volunteering
Getting there, staying there, and the support around it that makes it stick.
A social life
Clubs, sport, gigs, the pub, friends. We provide the right level of support while encouraging choice, confidence and independence.
Communication
Working with whatever someone uses — speech, Makaton, PECS, a device — and expecting to be understood in return.
Positive behaviour support
Understanding what a behaviour is communicating, and changing the environment rather than the person.
Questions
What families ask about learning disability and autism support
If yours is not here, ring 0161 531 3233 and ask.
How do referrals and assessments work?
Referrals can come from the person, their family or a professional. We complete an assessment before agreeing the support plan.
Is support one-to-one or shared?
Support can be one-to-one or shared, depending on the person’s assessed needs and funding.
Can families be involved?
Yes. With the person’s consent, we welcome involvement from family members, advocates and professionals.
What happens if someone cannot make a decision?
We follow the Mental Capacity Act and make decisions in the person’s best interests, involving them as fully as possible.
Do you support positive risk-taking?
Yes. We help people try new things and become more independent while managing risks safely.
How do you plan a transition?
We can arrange visits, introductions and a gradual transition to help the person feel comfortable with their new support.
Is evening and night support available?
Yes. We can provide evening, sleeping-night or waking-night support following an assessment.
Is emergency and out-of-hours support available?
People receiving our support can contact our on-call service about urgent care-related concerns.
How quickly can support begin?
This depends on the assessment, funding and staff availability. We will explain the expected start date clearly.
What happens when support needs change?
We review the support plan and agree any changes with the person, their family and relevant professionals.
Do you support people in supported living?
Yes — see our supported living page, or ring and we will explain the difference.
Can support be funded by a direct payment?
Yes. We work with direct payments, personal budgets and privately funded arrangements.
Other services
You might also be looking for
Companionship and home help
A cup of tea and a proper conversation, the shopping, the washing, a lift to the appointment.
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Dementia care
Familiar faces, a steady routine, and carers trained to work with the person rather than correct them.
Learn more
Registered with the Care Quality CommissionCQC regulates True Care 247 Limited to provide care at True Care 247 — Main Office.
True Care 247 is registered with the CQC to provide regulated care. We have not yet received our first inspection or rating.View our CQC registrationProvider ID 1-19060952906
Homecare Association memberMember of the UK’s membership body for home care providers, and signed up to its code of practice.
Approved Warrington Council providerAwarded Lots 1 and 2 for outreach, autism support, personal care and complex care, subject to individual assessment and our current registration scope.- CQC registeredRegulated provider, ID 1-19060952906
- Family runFounded and still run by the same family
- One-hour minimum visitEnough time to provide support without feeling rushed
- DBS checked carersEnhanced checks, references, ongoing training
- Free initial assessmentNo obligation, done in your own home
- Homecare Association memberSigned up to the sector’s code of practice
- Warrington Council framework providerApproved for relevant outreach, personal and complex-care arrangements, subject to individual assessment and our current registration scope
- 28 years of nursing experienceTrue Care 247 was co-founded by Daina, whose nursing experience helps shape how we assess, plan and oversee care
Talk to us about learning disability and autism support
The assessment visit is free and there is no obligation to continue. If we are not the right fit we will say so and point you somewhere better.