Personal care
Discreet help with washing, dressing, continence and getting ready for the day, at the pace you set.
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Care services
Respite care
We provide trusted care for a few hours, overnight, a weekend or longer, giving family carers time to rest.
Family carers give an enormous amount of time and care, often without enough opportunity to rest. Respite care provides a well-deserved break while their loved one remains safely supported.
We come in for a set period — a few hours, a long weekend, a week or a fortnight — and follow an agreed care plan, keeping the person’s familiar routines, preferences and support needs in place. You go away, or you stay home and sleep. Either is a legitimate use of it.
Respite care in the comfort of your own home
Take a well-deserved break knowing your loved one is safe, comfortable and cared for in familiar surroundings.
Our trained carers come to your home and follow the person’s usual routines. Support can be arranged for a few hours, overnight, a weekend or longer.
Request a free assessmentWho this suits
- Any family member, friend or unpaid carer who needs time to rest or attend to their own needs
- A family carer with their own operation or treatment coming up
- Anyone who wants a holiday and has not had one since the caring started
- Testing whether more regular support would help, without committing to it
When it is not the right answer. Respite works best booked in advance. Urgent respite may be available, subject to completing a safe assessment and having suitable carers available, but the more notice you give the better the match — and the match is what makes it go smoothly.
What is included
What respite care covers
The care plan is written with you, so this is a starting point rather than a fixed list.
A proper handover
We complete a detailed handover so the care plan reflects the person’s routines, preferences and professional guidance.
The whole routine
Personal care, meals, medication, appointments, the dog, the bins — the real list.
Visiting or live-in
A few visits a day, or a carer living in for the whole period. Whichever matches what you do now.
Urgent respite
Urgent respite may be available, subject to completing a safe assessment and having suitable carers available. If it is more than a family carer’s break — a wider care package has fallen through with no warning — see Rapid Response Care instead.
A daily update
A short message each day if you want one, so you can actually switch off.
A clean handback
Written notes on how the period went, including anything that changed.
Can respite care be provided in our own home?
Yes. Our carers come to your home, allowing your loved one to remain comfortable in familiar surroundings and continue their usual routines while you take a break.
Can respite care be arranged for a few hours?
Yes. Respite can be arranged for a few hours, a full day or longer, depending on your needs.
Is regular weekly respite available?
Yes. We can arrange regular weekly visits to give family carers a planned break.
Can you provide overnight or live-in respite?
Yes. Sleeping-night, waking-night and live-in respite may be available following an assessment.
What support can carers provide?
Support may include personal care, meals, medication, companionship, appointments and everyday routines.
Can you support medication and complex needs?
Yes, following an assessment. Carers must have the appropriate training and competency before providing complex support.
Can the carer meet the person before we go away?
Yes. Whenever possible, we arrange an introduction before care begins so the person and their family can feel comfortable.
What happens if the regular respite carer is unavailable?
We will try to provide another suitable carer who understands the person’s needs and care plan.
How quickly can urgent respite begin?
We will respond as quickly as possible, subject to a safe assessment and suitable staff being available.
How will the family receive updates?
With the person’s consent, we can provide agreed updates and report any important changes promptly.
Can respite be funded through direct payments?
Yes. We accept direct payments, personal budgets and privately funded arrangements.
What does a live-in carer need in the home?
The carer needs a private bedroom, access to bathroom facilities, meals and suitable space to take their daily breaks.
Other services
You might also be looking for
Companionship and home help
A cup of tea and a proper conversation, the shopping, the washing, a lift to the appointment.
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Dementia care
Familiar faces, a steady routine, and carers trained to work with the person rather than correct them.
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Registered with the Care Quality CommissionCQC regulates True Care 247 Limited to provide care at True Care 247 — Main Office.
True Care 247 is registered with the CQC to provide regulated care. We have not yet received our first inspection or rating.View our CQC registrationProvider ID 1-19060952906
Homecare Association memberMember of the UK’s membership body for home care providers, and signed up to its code of practice.
Approved Warrington Council providerAwarded Lots 1 and 2 for outreach, autism support, personal care and complex care, subject to individual assessment and our current registration scope.- CQC registeredRegulated provider, ID 1-19060952906
- Family runFounded and still run by the same family
- One-hour minimum visitEnough time to provide support without feeling rushed
- DBS checked carersEnhanced checks, references, ongoing training
- Free initial assessmentNo obligation, done in your own home
- Homecare Association memberSigned up to the sector’s code of practice
- Warrington Council framework providerApproved for relevant outreach, personal and complex-care arrangements, subject to individual assessment and our current registration scope
- 28 years of nursing experienceTrue Care 247 was co-founded by Daina, whose nursing experience helps shape how we assess, plan and oversee care
Talk to us about respite care
The assessment visit is free and there is no obligation to continue. If we are not the right fit we will say so and point you somewhere better.