Personal care
Discreet help with washing, dressing, continence and getting ready for the day, at the pace you set.
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Care services
Night care
Sleeping nights for reassurance, or waking nights for hands-on support right through until morning.
Providing care throughout the night can be exhausting for family carers, especially when sleep is regularly interrupted. Regular night-time support allows family carers to rest, knowing their loved one is safe and supported.
Night care is either a carer sleeping in your home and available if needed, or a carer who remains awake and available throughout the night to provide the agreed support in the care plan. Which one you need is a question the assessment answers honestly.
Who this suits
- A family carer who needs regular rest and reassurance during the night
- Someone at risk of falling on the way to the bathroom
- Someone living with dementia who becomes unsettled or needs reassurance during the night
- Someone receiving palliative care whose family would benefit from additional support during the night
When it is not the right answer. Some overnight clinical needs require support from a registered nurse or community healthcare team. We will assess the person’s needs carefully and work alongside district nurses and other professionals to arrange safe and appropriate support.
What is included
What night care covers
The care plan is written with you, so this is a starting point rather than a fixed list.
Sleeping nights
A carer sleeps in the house and is available if you need them. The number and length of interruptions will be agreed during the assessment — if regular support is required, a waking night may be more suitable.
Waking nights
A carer remains awake and on duty to provide agreed support such as toileting, repositioning, medication, reassurance or companionship.
Continence through the night
Regular changes, skin checks and pad management, helping the person remain clean, comfortable and protected throughout the night.
Repositioning
Turning to protect skin, completed according to the agreed schedule and recorded clearly in the care notes.
Medication
Agreed night-time or early-morning medication support, provided according to the care plan and recorded appropriately.
Handover
A written note each morning so the day carer, or you, know exactly how the night went.
What is the difference in cost between sleeping and waking nights?
They are priced differently because a waking night is a full shift. We quote both after the assessment so you can compare.
Can we have night care just for a week?
Yes. Night care can be arranged for a short period, subject to an assessment and staff availability. This may be helpful following a hospital discharge or to give a family carer a break. Urgent arrangements may also be considered, subject to completing a safe assessment and having suitable carers available.
Where does the carer sleep on a sleeping night?
The carer will need a clean, private bedroom with suitable sleeping facilities. If a separate room is unavailable, we can discuss whether waking-night care would be more appropriate.
What are your normal night-care hours?
Our standard night-care shift is from 10:00pm to 7:00am. Different start and finish times may be arranged following an assessment, depending on the person’s routine, needs and staff availability.
What happens if a sleeping-night carer is regularly disturbed?
Sleeping-night care is intended for occasional support during the night. If the carer is regularly woken or required to provide prolonged assistance, we will review the care plan with you. A waking-night service may be more suitable to ensure the person receives safe support and the carer has proper rest.
How are medication and other overnight needs assessed?
Before care begins, we assess medication, repositioning, continence and any other night-time needs. Clear instructions are included in the care plan, and all support provided is recorded appropriately while protecting the person’s comfort, privacy and dignity.
Can two carers be provided when needed?
Yes. If moving and handling cannot be completed safely by one person, we can arrange two carers following an assessment. Suitable equipment and moving-and-handling guidance must be in place, and the carers must have the required training.
How do I know which type of night care is suitable?
We will listen to your needs and complete an assessment before recommending sleeping-night care, waking-night care or short-term support. Our aim is to find an arrangement that is safe, practical and suitable for the person and their family.
Other services
You might also be looking for
Companionship and home help
A cup of tea and a proper conversation, the shopping, the washing, a lift to the appointment.
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Dementia care
Familiar faces, a steady routine, and carers trained to work with the person rather than correct them.
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Registered with the Care Quality CommissionCQC regulates True Care 247 Limited to provide care at True Care 247 — Main Office.
True Care 247 is registered with the CQC to provide regulated care. We have not yet received our first inspection or rating.View our CQC registrationProvider ID 1-19060952906
Homecare Association memberMember of the UK’s membership body for home care providers, and signed up to its code of practice.
Approved Warrington Council providerAwarded Lots 1 and 2 for outreach, autism support, personal care and complex care, subject to individual assessment and our current registration scope.- CQC registeredRegulated provider, ID 1-19060952906
- Family runFounded and still run by the same family
- One-hour minimum visitEnough time to provide support without feeling rushed
- DBS checked carersEnhanced checks, references, ongoing training
- Free initial assessmentNo obligation, done in your own home
- Homecare Association memberSigned up to the sector’s code of practice
- Warrington Council framework providerApproved for relevant outreach, personal and complex-care arrangements, subject to individual assessment and our current registration scope
- 28 years of nursing experienceTrue Care 247 was co-founded by Daina, whose nursing experience helps shape how we assess, plan and oversee care
Talk to us about night care
The assessment visit is free and there is no obligation to continue. If we are not the right fit we will say so and point you somewhere better.