Personal care
Discreet help with washing, dressing, continence and getting ready for the day, at the pace you set.
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Care services
Companionship and home help
A proper conversation, the shopping done, and someone who notices when something is not right.
Loneliness can have a real effect on someone’s wellbeing. Regular companionship can bring conversation, confidence and something meaningful to look forward to.
Companionship care means spending meaningful time with a familiar person who listens, takes an interest and offers practical support when needed. Alongside companionship, our carers can help with light household tasks, shopping and collecting prescriptions. However, the most important part of the visit is spending meaningful time together.
True Care 247 is registered with the Care Quality Commission to provide personal care. Companionship and home-help services may be provided alongside regulated care or as separate support.
Who this suits
- Someone living alone who would enjoy more regular company and conversation
- A family who live too far away to call in regularly
- Someone recently bereaved who is managing, but not eating or going out
- Anyone who would benefit from regular company, reassurance and practical help at home
When it is not the right answer. This is not a substitute for a mental health service. If someone is seriously depressed or at risk, they need their GP and a proper assessment, and we will support you or your family to contact the GP or an appropriate mental health service. In an emergency, please contact 999 or 111 directly.
What is included
What companionship and home help covers
The care plan is written with you, so this is a starting point rather than a fixed list.
Company and conversation
A cup of tea and a proper chat. Cards, the crossword, the football, the garden, the photo albums.
Shopping
With you or for you, and the cupboards actually put away afterwards.
Light housework
Light household tasks such as laundry, ironing, hoovering, changing bedding and keeping the kitchen tidy — not deep or professional cleaning.
Meals
Cooking something you actually want to eat, and sitting down with you while you eat it.
Getting out
A lift to the GP, the hairdresser, the garden centre, church or the day centre.
Keeping in touch
Help with the phone, a video call to the grandchildren, letters and forms.
Questions
What families ask about companionship and home help
If yours is not here, ring 0161 531 3233 and ask.
Can the carer drive my relative to appointments?
Where agreed in the care plan, a suitable carer may accompany or drive you to appointments. We will confirm vehicle insurance, accessibility, mileage costs and other arrangements during the assessment.
Is this cheaper than personal care?
The cost depends on the length and frequency of the visits and the support required. Following a free assessment, we will provide a clear quotation with no obligation.
Can we start with one visit a week?
Yes. Support can begin with one regular visit each week and increase if your needs change. Our minimum visit is one hour.
Other services
You might also be looking for
Dementia care
Familiar faces, a steady routine, and carers trained to work with the person rather than correct them.
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Live-in care
A carefully matched carer lives in the home and provides agreed daily support, companionship and reassurance. Usually less disruptive, and often less costly, than a care home.
Learn more
Registered with the Care Quality CommissionCQC regulates True Care 247 Limited to provide care at True Care 247 — Main Office.
True Care 247 is registered with the CQC to provide regulated care. We have not yet received our first inspection or rating.View our CQC registrationProvider ID 1-19060952906
Homecare Association memberMember of the UK’s membership body for home care providers, and signed up to its code of practice.
Approved Warrington Council providerAwarded Lots 1 and 2 for outreach, autism support, personal care and complex care, subject to individual assessment and our current registration scope.- CQC registeredRegulated provider, ID 1-19060952906
- Family runFounded and still run by the same family
- One-hour minimum visitEnough time to provide support without feeling rushed
- DBS checked carersEnhanced checks, references, ongoing training
- Free initial assessmentNo obligation, done in your own home
- Homecare Association memberSigned up to the sector’s code of practice
- Warrington Council framework providerApproved for relevant outreach, personal and complex-care arrangements, subject to individual assessment and our current registration scope
- 28 years of nursing experienceTrue Care 247 was co-founded by Daina, whose nursing experience helps shape how we assess, plan and oversee care
Talk to us about companionship and home help
The assessment visit is free and there is no obligation to continue. If we are not the right fit we will say so and point you somewhere better.